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FAQ

  • Q: What Do I need to Stream Your Services?
    An Android TV A Firestick TV A Fire Stick Or You can Purchase One of Our TV Boxes **Please Visit Our Product Page to Purchase a TV Box** **Once You Purchase One of Our TV Boxes, You Own It**
  • Q: Why TriiPTV?
    A: TriiPTV is a High-Quality Smart subscription provider with many years of experience, we have a playlist of more than 65000 Live channels in full HD and SDs of updated movies and series. TriiPTV servers are efficient and stable which will ensure you better quality when watching channels in HD with zero Buffering (Depending Upon Your Internet Providers). TriiPTV Subscriptions are compatible with Firestick TV, Smart TV Samsung, LG, Sony, and all the Android TVs thanks to the TriiPTV app; The activation is fully automated and without intervention from your part or technical knowledge is needed. Our TriiPTV service is also compatible with our customized TV BOX, Android Smartphone, and Tablet, Smart TV, Firestick, Nvidia Shield… We have a 48 HR TriiPTV Trial starting at $10.00 option to test our service before you purchase, for a nominal cost and no risk and no obligation applies.
  • Q: What separates TriipTV from its competitors?
    A: Unlike other Internet sellers, we are experienced in solving issues the hardware, software, and services we offer have been thoroughly tested to work well in the US, Canadian and Puerto Rico markets.
  • Q: What if I need Customer Support?
    A: You will never be left on your own, our chat bot is available 24/7 365 days a year. Our live agents are available Monday through Saturday for customer support from 9AM – 8PM EST. Having more questions? Something is not working? Contact us by phone, text, or email, and we will be glad to help you sort things out. We have proudly been partnering with Canadian and Puerto Rico markets for more than 10 years.
  • Q: Will it be easy to switch to TriipTV?
    A: Absolutely, Something new always takes a bit of getting adjusted to. But the cost savings will be felt IMMEDIATELY!! Customers are saving an average of $2400 + dollars a year. Which is enough to put down on a new car or take a Vacation or simply save it for something else.
  • Q: How do I sign up for TriipTV?
    A: To sign up for TriipTV: Select the Subscribe link to sign up & WATCH NOW! Enter an email address & create a password Provide your Mac Address Choose your service plan Add your billing information Make Payment Follow the on-screen instructions to complete signup You're all set! Plug in your stick to your device and start watching.
  • Q: What internet speed do I need to enjoy TriiPTV?
    A: Streaming services rely 100% on the internet instead of a hard-wired cable box or satellite dish, having a reliable home internet connection is crucial. It’s recommended to have a continuous internet speed of: - 3 Mbps or higher for portable devices, such as tablets or smartphones - 5 Mbps or higher for single stream connected devices, such as a PC or MAC - 25 Mbps or higher for households maintaining internet usage on multiple devices
  • Q: Are shows available on-demand?
    A: We offer On-Demand content on many of our channels. The content and length of time available varies by channel.
  • Q: What if I want to cancel?
    A: We hate to see you go, but if you need a change of pace or something different, you can easily cancel your subscription at any time without any hassle. After you cancel, your current paid subscription will run for the duration of your billing cycle or any prepaid period. Please note that we do not provide refunds for prepaid or partial months of service.
  • Q: Can I record Programs?
    A: Unfortunately at this time we do not offer any recording option in our plans. We do offer the ability to Play, Pause and Rewind. We have also added extra features like setting up your favorite shows, plus search functionality.
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